The best place to begin when your home needs bringing up to standard first.

If your home has not recently had a professional cleaner, or is not yet at a maintenance-ready standard, we may recommend beginning with an Intensive Reset. This dedicated visit restores your home to the level needed before an ongoing Cocoon service begins.

What’s included:

• A one-off, restorative deep clean — not an ongoing package

• Designed to bring a home up to a "maintenance-ready" standard before starting regular housekeeping

• Ideal if your home hasn't had regular care in a while, or just needs a little extra attention before settling into a routine

• Covers the same deeper tasks delivered as part of our seasonal Cocoon Programme (see Cocoon Complete) — but in a single dedicated visit, rather than spread across the year.

• Important note:
  The Cocoon Reset is only available to clients beginning, or currently receiving an ongoing Cocoon service. We do not offer this is a standalone service.

A consistently beautiful home, maintained to a standard you’ll notice.

Our Cocoon Care is a full, whole home clean carried out to an exceptional standard every visit. Every room is cleaned with care, and the everyday details are handled so your home feels ready to live in, not just clean on the surface.

What’s included:

• Personalised Home Care Plan

• Ongoing, whole-home housekeeping to a consistently high standard

• Kitchens, bathrooms, bedrooms, living areas — throughout the home

• Linen management — beds made and presented at each visit; bed linen changed per your Home Care Plan

• Everyday washing up, dishwasher loading/unloading, general tidying and resetting

• Light care of indoor plants

• Visit summary after every visit

• Annual service review

  Best for: Homes that need reliable, consistent, high-standard housekeeping every week or fortnight.

The Cocoon Complete includes everything in the Cocoon Care, with deeper home maintenance built into a carefully planned rotation. It is designed for homes that need a more complete, proactive level of support behind the scenes.

What’s included:

For busier homes, or clients who want their home proactively cared for throughout the year.

Includes everything in Cocoon Care, plus:

• The Cocoon Programme — proactive seasonal care for the details that are easy to overlook, personalised to your home and scheduled throughout the year.

• Founder-level oversight — a senior/founder contact who knows your home directly

• Optional seasonal walkthrough or service check-in, in person, with no obligation

• Priority scheduling — first access to your preferred timeslot for regular visits 

• Priority access to Additional Support Services — including seasonal resets and guest preparation

2 complimentary special occasion visits per year — guest preparation or post-occasion clear-up

Best for: Homes that need a more fully managed service, with the deeper details looked after over time.

Optional Enhancements — available to Care & Complete clients only, not available as standalone services.

• Laundry Management — 'Laundry - General household laundry, such as clothes, towels and everyday washing, including washing, drying, folding, putting away and ironing.

• Fridge & Freezer Resets

• Guest Preparation

• Post-party clear up/washing up support

• Home Organisation/decluttering

• Seasonal Resets

• Internal Window cleaning

Every home is different.

If you don't see what you need, just ask.